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Legal

Terms & Conditions.

The terms that apply when you use our website. Plain, fair, and no surprises.

Last updated: 9 July 2026

On this page

  1. Who we are
  2. Using our site
  3. Intellectual property
  4. Acceptable use
  5. Our services and quotations
  6. Links to other websites
  7. No warranties
  8. Our liability
  9. Privacy and cookies
  10. Changes to these terms
  11. Governing law
  12. How to contact us

These terms and conditions (“terms”) govern your use of the Higher Performance website at higherperformance.co.uk (“our site”). By using our site you accept these terms in full. If you do not agree with them, please do not use our site.

Who we are

Our site is operated by Higher Performance (“we”, “us”, “our”), a marketing agency based at Eagle House, Sudbury Road, Bury St. Edmunds, IP30 0UN. Our company registration number is [company registration number] and, where applicable, our VAT number is [VAT number]. You can reach us using the details in the “How to contact us” section below.

Using our site

You may use our site for lawful purposes only. We grant you a limited, non-exclusive licence to view the pages of our site for your own personal or business use.

We may update, change, suspend or withdraw all or any part of our site at any time without notice. We do not guarantee that our site, or any content on it, will always be available or uninterrupted.

Intellectual property

Unless stated otherwise, we own or license all intellectual property rights in our site and in the material published on it. This includes the design, text, graphics, logos, brand marks and code. These works are protected by copyright and other laws.

You may print or download extracts for your own reference, but you must not use any part of the content on our site for commercial purposes without a licence from us. You must not modify, copy, republish or redistribute our content without our written permission.

Acceptable use

You must not misuse our site. In particular, you must not:

  • use our site in any way that breaches any applicable law or regulation;
  • attempt to gain unauthorised access to our site, the server on which it is stored, or any connected server, computer or database;
  • introduce viruses, trojans, worms or any other material that is malicious or technologically harmful;
  • use any automated system to scrape, harvest or collect content or data from our site without our consent.

Our services and quotations

Information on our site about our services is provided for general guidance. It does not form a contract or an offer. Any work we carry out for you will be governed by a separate agreement or statement of work, which will set out the scope, deliverables, timescales and fees. If there is a conflict between these terms and that agreement, the agreement takes priority for the work it covers.

Links to other websites

Our site may contain links to third party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

No warranties

Our site and its content are provided “as is”. While we take reasonable care to keep the information on our site accurate and up to date, we make no representations or warranties, whether express or implied, that the content is accurate, complete or current.

Our liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law.

Subject to that, we will not be liable to you for any loss of profits, loss of business, business interruption, or loss of anticipated savings, or for any indirect or consequential loss, arising from your use of our site.

Privacy and cookies

Your use of our site is also governed by our Privacy Policy and our Cookie Policy, which explain how we collect and use your information.

Changes to these terms

We may revise these terms at any time by updating this page. Please check this page from time to time, as the version in force is the one published here when you use our site.

Governing law

These terms are governed by the law of England and Wales. Any dispute relating to them will be subject to the exclusive jurisdiction of the courts of England and Wales.

How to contact us

If you have any questions about these terms, please contact us by email at info@higherperformance.co.uk, by phone on 01284 655 556, or by post at Higher Performance, Eagle House, Sudbury Road, Bury St. Edmunds, IP30 0UN.

Questions about this? Just ask.

If anything here is unclear, or you need to exercise a right over your data, we would rather you spoke to a human than guessed. Drop us a line and we will come back within one working day.

Contact us → Or call us directly 01284 655 556

Higher Performance, a marketing agency in Bury St. Edmunds, Suffolk.

Higher Performance,
Eagle House, Sudbury Road, Bury St. Edmunds, IP30 0UN.

01284 655 556

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