CASE STUDY:

Reducing Staff Turnover at Technovate

The Challenge

Technovate, a growing software development company with 150 employees, was facing a significant challenge: a 30% annual staff turnover rate.

This high churn was causing:

  • Decreased productivity

  • Increased recruitment and training costs

  • Low team morale

  • Loss of institutional knowledge

Despite competitive salaries, exit interviews revealed that employees felt undervalued and communication was poor.

Our Approach

We implemented our comprehensive "Mindset First" programme, which included:

  1. Leadership Mindset Workshop: A one-day intensive for all managers, focusing on emotional intelligence and active listening.

  2. Company-wide Communication Audit: Identifying communication bottlenecks and areas of improvement.

  3. Tailored Training Programmes: Effective Communication Skills

  4. Implementation of Regular Feedback Mechanisms: Including anonymous suggestion boxes and semi-annual "pulse" surveys.

  5. Mentorship Programme: Pairing junior staff with senior employees for guidance and support.

The Result

After six months of implementing our programme, Technovate Ltd. saw notable improvements:

  • Staff turnover rate decreased from 30% to 23%

    (a 23% reduction)

  • Employee satisfaction scores increased by 30%

  • 65% of employees reported feeling "more valued and heard"

  • Productivity increased by 15%

  • Recruitment costs decreased by 20%